Looking for a rewarding career right here in Palm Beach County where your customer service skills truly make a difference? Print It Plus, a beloved local institution with a stellar reputation built over 36 years, is on the hunt for a friendly, organized, and experienced Customer Service Representative to join their vibrant team. If you thrive in a fast-paced environment, love helping people bring their creative visions to life, and have a background in printing or design, this full-time role in Royal Palm Beach could be your perfect match. Let’s dive into the details!
Job Overview
Print It Plus is a well-established, locally owned printing and marketing solutions provider known for its commitment to quality and excellent client relationships. They’re seeking a dedicated Customer Service Representative to be a key point of contact for their diverse clientele. This is a regular, full-time position based right at their Royal Palm Beach headquarters, offering stability and the chance to grow with a respected company.
Key Job Details
| Organization | Print It Plus |
|---|---|
| Job Title | Customer Service Representative (Printing) |
| Location | 11420 Okeechobee Blvd., Royal Palm Beach, Florida, 33411, USA |
| Total Vacancies | 1 |
| Application Mode | Online |
| Last Date to Apply | August 10, 2025 |
| Official Website | https://www.printitplus.com |
Eligibility Criteria
Print It Plus is looking for someone who can hit the ground running. Here’s what you’ll need:
- Experience: At least 1 year of solid customer service experience is essential. Crucially, this experience should be within the printing, design, or a closely related industry. You need to understand the language and processes.
- Tech Savvy: You must be comfortable and proficient using computers, standard office software, and common office equipment like copiers and printers.
- Communication Skills: Top-notch phone etiquette and clear, professional written communication are non-negotiable. You’ll be the voice and often the first impression of the company.
- Work Style: This is a busy role! You need a keen eye for detail, the ability to juggle multiple tasks efficiently, and thrive under pressure in a fast-paced setting.
- Bonus Skills: While not mandatory, having basic knowledge of graphic design principles, understanding print processes (digital and offset), bindery services (like cutting, folding, binding), or direct mail operations will give you a significant edge.
Selection Process
Print It Plus values a personal touch. Their selection process is straightforward but focused on finding the right fit:
- Application Review: The hiring team will carefully review submitted resumes, specifically looking for relevant print/design industry experience highlighted clearly.
- Interview Stage: Shortlisted candidates will be invited for one or more interviews. This is your chance to showcase your customer service philosophy, industry knowledge, and personality fit for their team culture. Be prepared to discuss specific scenarios from your past experience.
- Potential Skills Assessment: Depending on the interview, there *might* be a brief, practical assessment related to handling a mock customer inquiry or estimating a simple print job to gauge your understanding.
They aim to move efficiently to fill this important role!
Salary and Benefits
This full-time position offers competitive compensation and a package that values its employees:
- Hourly Pay: $18.00 – $20.00 per hour, commensurate with your relevant experience and skills.
- Medical Insurance: Access to health insurance plans to support your well-being.
- Paid Training: You’ll receive comprehensive training to master Print It Plus’s specific systems and services.
- Paid Holidays: Enjoy recognized holidays off with pay.
- Employee Discounts: Benefit from discounts on Print It Plus’s wide range of printing and marketing services – great for personal projects or small business needs!
- Stable Environment: Join a long-standing, locally owned company with a proven track record and a supportive team atmosphere built on integrity and creativity.
Important Dates
Mark your calendar with these key deadlines:
- Application Start Date: Applications are being accepted now! (As of July 20, 2025)
- Application Deadline: August 10, 2025. Ensure your application is submitted before this date.
- Interview Period: Interviews are expected to be scheduled promptly after the application deadline closes, likely within 1-2 weeks.
- Expected Start Date: Selected candidates can anticipate starting their role within 1-2 weeks after a successful interview and completion of the onboarding process.
How to Apply
Ready to join the Print It Plus team? Applying is simple but requires attention to detail:
- Prepare Your Resume: This is crucial! Update your resume to clearly highlight and detail your customer service experience, specifically emphasizing any and all experience within the printing, design, graphic arts, or promotional products industry. Quantify achievements if possible (e.g., “Managed 30+ client orders daily,” “Reduced order errors by X%”).
- Gather Information: Have your contact details, work history, and references ready.
- Visit the Application Portal: Go directly to the Print It Plus careers section on their official website. Copy and paste this URL into your browser: https://www.printitplus.com (Look for a “Careers,” “Jobs,” or “About Us” section).
- Find the Listing: Locate the specific “Customer Service Representative (Printing)” job posting for Royal Palm Beach.
- Submit Your Application: Follow the instructions on their portal. This will likely involve uploading your tailored resume and potentially filling out a short online form. There is no mention of an application fee.
- Confirmation: Ensure you receive a confirmation email or message after submitting.
Important Links
For a smooth application process, use these direct resources:
Print It Plus Main Website (Find Careers Section): https://www.printitplus.com
(While a direct link to the application wasn’t provided in the original text, the official website is the definitive source. Check the site’s navigation carefully for the Careers/Jobs link. If a specific application page exists, it will be accessible from there.)
FAQs
Got questions? We’ve got answers:
Q1: Is it absolutely mandatory to have printing industry experience?
A: Yes, this is a key requirement. Print It Plus needs someone who understands the specific terminology, processes (like estimating jobs, file requirements, different printing methods), and challenges of the print and design world to provide accurate and efficient service from day one.
Q2: What are the typical working hours for this role?
A: This is a full-time position working an 8-hour shift during the day, Monday through Friday. Specific start and end times will likely be discussed during the interview, aligning with business hours (e.g., 8:30 AM – 5:00 PM or similar).
Q3: Beyond the hourly pay, what benefits are offered?
A: The package includes access to medical insurance, paid training to get you fully up to speed, paid holidays off, and valuable employee discounts on Print It Plus services. It’s a solid package for a full-time local position.
Q4: If I get the job, how quickly would I start?
A: The process moves fairly quickly. After a successful interview, Print It Plus aims to have the selected candidate start working within 1 to 2 weeks. This allows time for any necessary background checks and a smooth onboarding process.
Q5: What’s the work environment like at Print It Plus?
A: Based on their long history and local ownership, Print It Plus fosters a professional yet supportive team environment. They value integrity, creativity, and dedication, focusing on quality work and building strong client relationships. Expect a busy, collaborative atmosphere centered on getting great results for customers.
Disclaimer: This article has been created based on information provided about the Customer Service Representative position at Print It Plus as of July 20, 2025. While every effort has been made to ensure accuracy, the definitive source for all details, official application procedures, and the most current information is always the Print It Plus official website: https://www.printitplus.com. Applicants are strongly advised to verify all details, deadlines, and application instructions directly on the company’s official careers page before applying. Job details, requirements, and deadlines are subject to change at the employer’s discretion.