Hey there! Are you the kind of person who genuinely enjoys helping others and solving problems with a smile? Do you thrive in a fast-paced environment where no two days are the same? If making a real difference for customers sounds rewarding, Colorado Auto Glass wants to hear from you! We’re on the hunt for enthusiastic and dedicated Customer Service Representatives (CSRs) to join our awesome team right here in Arvada, Colorado. This isn’t just a job; it’s a chance to build a career with a company that values its people, invests in your growth, and offers the stability and benefits you deserve. Perfect for those who love connecting with people and being part of a supportive, dynamic crew.
Job Overview
Colorado Auto Glass, a trusted leader in the auto glass industry known for quality service and customer satisfaction, is expanding its Arvada team. We’re offering a full-time Customer Service Representative position. This role is the heartbeat of our local operation, acting as the crucial first point of contact for our valued customers. You’ll be instrumental in ensuring smooth service delivery and upholding our reputation for excellence every single day.
Key Job Details
| Organization | Colorado Auto Glass |
|---|---|
| Job Title | Customer Service Representative (CSR) |
| Location | 1234 Wadsworth Blvd, Arvada, CO 80003, USA |
| Total Vacancies | Multiple positions available (Exact number depends on team needs) |
| Application Mode | Online |
| Last Date to Apply | August 15, 2025 |
| Official Website | https://coloradoautoglass.com/careers |
Eligibility Criteria
We’re looking for friendly, organized, and motivated individuals! Here’s what you ideally bring:
- People Skills: Outstanding communication abilities – you listen well, speak clearly, and genuinely enjoy helping people.
- Positive Attitude: A can-do spirit and the ability to stay calm and cheerful, even during busy times.
- Tech Savvy: Comfortable using computers for order processing, data entry, and communication. Familiarity with common office software is a plus.
- Reliability: Must be available for a full-time schedule (Monday-Friday + rotating Saturdays).
- Flexibility: Willingness to potentially support other nearby locations if needed and take direction from both local managers and corporate support.
- Language Bonus: Being bilingual (English/Spanish) is a significant advantage in serving our diverse community, though it’s not a strict requirement.
- Experience: Previous customer service, retail, or administrative experience is preferred and will be looked upon favorably, but it’s not mandatory. We believe in training the right person!
Selection Process
Colorado Auto Glass focuses on finding candidates who are the right fit culturally and skill-wise. The process typically involves:
- Application Review: Our hiring team carefully reviews all submitted applications and resumes.
- Phone Screening: Selected candidates will have a brief initial phone call to discuss the role and your experience.
- In-Person Interview: Promising candidates will be invited for a more detailed interview at our Arvada location. This is a chance for us to get to know you better and for you to learn more about the role and our team.
- Reference Checks: We’ll contact provided references.
- Job Offer: Successful candidates will receive a formal job offer!
Please note: Only shortlisted candidates will be contacted for interviews.
Salary and Benefits
Colorado Auto Glass believes in rewarding its team fairly and providing comprehensive support:
- Competitive Pay: Earn between $20 and $30 per hour. Your starting rate will reflect your relevant experience and skills.
- Health & Wellness: Access to Medical, Dental, and Vision insurance plans to keep you and your family healthy.
- Financial Security: Group Life Insurance coverage and a 401(k) plan to help you plan for the future.
- Paid Time Off: Enjoy Paid Holidays, Vacation days, and Sick Leave – because work-life balance matters.
- Extensive Training: Don’t worry if you’re new to auto glass! We provide thorough, paid training on our products, services, and systems. This includes potential opportunities for training at our Modesto, CA headquarters.
- Career Growth: We’re a growing company committed to promoting from within. This role is a solid foundation for a long-term career path.
Important Dates
- Application Start Date: Immediate! Applications are being accepted now.
- Application Deadline: August 15, 2025. Don’t wait until the last minute!
- Interview Period: Interviews will be conducted on a rolling basis as applications are reviewed, likely throughout July and early August 2025.
- Target Start Date: Aiming for successful candidates to join the team soon after the application deadline closes and interviews are completed.
How to Apply
Applying for this exciting opportunity is straightforward and completely online:
- Visit the Careers Page: Go to the Colorado Auto Glass careers website using the link provided in the “Important Links” section below.
- Find the Arvada CSR Posting: Browse the open positions and locate the “Customer Service Representative – Arvada, CO” listing.
- Complete the Application Form: Fill out the online application form accurately and completely. Take your time!
- Upload Your Resume: Have an updated resume ready in a standard format (PDF or Word Doc) to upload. This is your chance to highlight your relevant skills and experience.
- Review and Submit: Double-check all the information you’ve entered, then hit that submit button!
Application Fee: There is NO fee to apply for this position.
Required Documents: Primarily your completed online application and resume.
Important Links
Apply Online Here: https://coloradoautoglass.com/careers/csr-arvada
Official Careers Page (For Reference): Copy and paste this URL into your browser: https://coloradoautoglass.com/careers
FAQs
Got questions? We’ve got answers! Here are some common ones:
Q1: What exactly will I be doing day-to-day as a CSR?
A: You’ll be the friendly voice and face of Colorado Auto Glass in Arvada! Your core tasks include answering customer calls and in-person inquiries, processing service orders efficiently, coordinating parts or technician schedules, preparing daily reports, and communicating clearly with our operations team to ensure seamless service. It’s fast-paced, people-focused, and crucial to our success.
Q2: I don’t have auto glass experience. Is that a problem?
A: Not at all! While prior customer service experience is a definite plus, specific auto glass knowledge isn’t required. We provide comprehensive paid training to teach you everything you need to know about our products, services, and internal systems. Your positive attitude and customer service skills are what matter most.
Q3: Is this a remote work position?
A: No, this is an in-office role based specifically at our Arvada location (1234 Wadsworth Blvd). Being physically present is essential for handling in-person customers, coordinating with the local team, and managing the daily workflow effectively.
Q4: How important is speaking Spanish for this role?
A: Being bilingual in Spanish is considered a strong asset and a significant advantage, given our diverse customer base. It allows us to serve more customers effectively. However, fluency in Spanish is not an absolute mandatory requirement to apply. Strong English communication skills are essential.
Q5: What does the “rotating Saturdays” schedule entail?
A: Our Arvada location is open on Saturdays to serve customers. As part of the full-time team, CSRs will work a rotating Saturday schedule. This means you’ll typically have most Saturdays off, but will be scheduled to work approximately one Saturday per month or as needed based on a fair rotation among the team. Specific schedules are provided in advance.
Disclaimer: This article is based on information available as of July 20, 2025, regarding the Customer Service Representative position at Colorado Auto Glass in Arvada, CO. While we strive for accuracy, details such as application deadlines or specific benefits may be subject to change. Always refer to the official Colorado Auto Glass careers website (https://coloradoautoglass.com/careers) and the specific job posting linked above for the most current and definitive information before applying. We are not affiliated with Colorado Auto Glass and provide this information for guidance purposes only.